![]() ![]() ![]() Cloud enablement helps IT departments modernize their mainframe systems – while freeing up CIOs to focus on other priorities. Many enterprises host core business applications on mainframes, which process millions of transactions each day. It can benefit all aspects of the business, from operations to finance, and help position the organization for transformative cloud-based solutions in future. Using the cloud can improve efficiencies and reduce infrastructure costs. Organizations gain insights into data or processing issues, negative IT trends and anomalies – making it easier to take steps to avoid system chaos.īeyond in-house optics, analytics provide insights to help enterprises better understand their customers – which in turn can drive business strategy.Ĭloud services offer scalability, data security, data recovery services and more. It helps identify potential bottlenecks, predict outages and drive greater efficiency. At the same time, they’re looking at artificial intelligence (AI), Internet of Things (IoT) and more to prepare for the future.Īn analytics solution can mine terabytes of operational data quickly to find the root cause of service impacts. Data and analytics, as well as cloud, are some of the areas CIOs have pursued. IT management software and tools can help. But today's CIOs will need to use technology in new, innovative ways to help the business keep pace with rapid change. Overseeing current IT projects and operations will always be part of an IT management mandate. “We have to be integrated and ingrained in the business, so we know how to use technology to resolve business challenges and make things forward-looking from an industry perspective.” "I think CIOs have to become more business savvy,” notes another. There’s no boardroom conversation that happens without the CIO involved,” notes one IT executive. “For us, the CIO’s role is no longer the old back-office technology manager. Digital transformation requires innovation and strategic enablement. “Every company, now in the business of technology, is experiencing glimmers of larger shifts to come: automation, decentralized technology budgets, rapid adoption of cloud-based services, and most recently, artificial intelligence as a business necessity.” 2ĬIOs may need to do more than invest in the latest service or system. “IT is on the precipice of unprecedented change,” says CIO magazine. Suggests an IT executive: “Emerging technologies, such as machine learning, analytics, chatbots and blockchain, can completely revolutionize our way of offering services.” IT management practices ensure that information technologies are secure, highly available and perform at their peak.ĬIOs also take a lead role in adopting new systems to improve operations. The average cost of a data breach in the US, for example, is USD 3.86 million. A down network, lost data or malware can severely impact day to day operations. It may be impossible to separate technology from daily business operations.Īt the same time, an organization is vulnerable when systems underperform or fail. Automation, data processing and always-on connectivity have opened the door to previously unimagined capabilities and efficiencies. IT underpins almost all enterprise activity. ![]() A key responsibility will be to “implement meaningful digital change through the creation of new tools, solutions and business models.” They expect to shift from maintenance and management to higher-value, strategic activities. Many CIOs believe their roles will evolve in the next two to three years. They determine IT strategies and goals for the business and ensure they’re implemented. ![]() IT departments are usually headed by Chief Information Officers (CIOs). Providing technical or help desk support.Implementing new software, hardware and data systems.Controlling system and network security.Determining business requirements for IT systems.IT management responsibilities and tasks include: IT managers monitor and govern IT systems to ensure they’re always available and function reliably. An IT infrastructure can be on premises, in the cloud or on a hybrid platform that integrates both. An IT environment consists of a multitude of hardware, network and software components including computers, servers, routers, applications, microservices and mobile technologies. ![]()
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